Client CharterWritten by Pentadbir Laman JBS
To achieve the objective, we pledge:
• Provide 1500 Fitness Programmes to Malaysians within a year;
• Provide 1500 youth and Rakan Muda development programmes within a year;
• Uploading the current information online within 2 working days;
• Confirm receipt of complaints and enquiries within 1 working day and provide responses to complaints within 3 days;
• Inform decisions on grants applications for activities assistance submitted by the youth organizations and sports bodies within 3 days from the meeting date; and
• Process payment within 14 days provided that the documents submitted are complete.