Wednesday, 16 December 2015 10:03

Client Charter

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To achieve the objective, we pledge:

• Provide 1500 Fitness Programmes to Malaysians within a year;
• Provide 1500 youth and Rakan Muda development programmes within a year;
• Uploading the current information online within 2 working days;
• Confirm receipt of complaints and enquiries within 1 working day and provide responses to complaints within 3 days;
• Inform decisions on grants applications for activities assistance submitted by the youth organizations and sports bodies within 3 days from the meeting date; and
• Process payment within 14 days provided that the documents submitted are complete.
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